Information for Tenants

How Guildhall Lettings Help Tenants in Preston

At Guildhall Residential Lettings our staff are trained and equipped to assist tenants to find properties to rent that will meet your needs.

If you are moving into the area, we can assist with your complete relocation whether you are able to come to our office personally or need the process to be managed remotely.

Typically, properties to rent become available one to two months before occupancy date, so where possible it is advisable to start looking early.

Preston Letting Agents


Having identified prospective properties, Guildhall will arrange for you to view the property. These will be arranged at a time to suit you, subject of course to the Landlords permission. Viewing will always be accompanied by a Guildhall representative, who will be able to provide immediate advice and answer any questions you may have.

Offer / Application

Having selected a property, you will need to complete a written application and offer to rent. At this time any details or requirements can be agreed, including occupancy date, duration of the letting, etc.

On application, a “Holding Deposit” will be required. The holding deposit is equivalent to 1 weeks rent. Assuming the rental proceeds, this will be deducted from the balance due before occupation as outlined below. It will also be refunded if the landlord declines the tenancy. It will, however, not be refunded if the tenant decides not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.


Guildhall will take references on behalf of the landlord. Normally, this will include your employer, any former landlord and a character reference. In addition a credit check will be undertaken.

Where a tenant is unable to meet the required income or credit checks, the tenant can have a Guarantor agree to underwrite any rent liabilities.

Renting in Preston

Rents are normally quoted on a calendar month basis. In addition, the tenant is normally responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in advance) to the Guildhall Client Account, monthly in advance, with the first month’s rent due before taking occupation of the premises.


A deposit is required prior to occupation. This is normally equal to about 5 week’s rent, but may vary. Check with your Guildhall representative. This is held by Guildhall as stake holder in a secure client account until the end of the tenancy.

The deposit is held to cover any breakages, damage, or other tenant liabilities. At the end of the tenancy Guildhall Residential Lettings, or an independent Inventory Agent, will check the property in the presence of the tenant and assess any damages and deductions due.

The deposit cannot be used by the tenant to cover rent.

Our Fees Explained

Moving home can be stressful enough without having to navigate complicated fee structures. That’s why we are transparent about our costs, ensuring you know from the start how much it will cost you to move in, without the worry of any hidden charges.

The ‘Holding Deposit’ mentioned above is deducted from the total balance payable on your move-in date.


If you are looking at a property with a monthly rental of £500, and require a guarantor on your tenancy, the total costs of moving in would be as follows: 

Rent: £500 pcm

Bond £576 (Equivalent to 5 weeks rent)

Total £1076


Less holding deposit of £115 (Equivalent to 1 weeks rent) Leaves £961 to pay on the day

Contact Our Team
A few words from our landlords & tenants

Permitted Charges

Changes to a tenancy
This could be making changes to the tenancy agreement to enable for example- pets to be kept in the property, a change to the  listed tenants in a joint AST tenancy, or any other amendment which alters the obligations of the agreement. A one off charge of £50.00 per alteration will be payable.

Early termination charge
If a landlord agrees to a tenant leaving their contract early, this is on condition that the tenant continues to pay the rent in full up to the date a new tenant takes occupation. The tenant will also be responsible for all the landlords associated costs including agents re letting fees.

Late rental payments
A default fee of 3% above base rate will be charged for late payment of rent but only where the
rent payment has been outstanding for 14 days or more (from the date set out in the tenancy agreement)

The Tenant is responsible for   Loss of a key or security device giving access to the property and requiring a replacement.

If you need to borrow a management key because you have misplaced your keys we will ask for a £10 deposit until you return it. Some security keys/fobs, if lost can only be bought from the management company or a specialist. If you require a new fob or key there will be a charge at cost for the key/fob.

All utilities are the responsibility of the tenant unless otherwise stated.

Application form to be completed by all adults moving into the property and emailed with supporting documents to

You will need to provide 3 months payslips, proof of any other income, and a copy of your passport.

Once we have received the forms back they will be reviewed, and providing we have everything we need to successfully process the application, you will be asked to put a holding deposit down equivalent to 1 weeks rent. This will secure the property for you for up to 28 days. Your tenancy must be in a position to begin by the end of the 28 day holding period.

The holding deposit is deducted from the balance due upon check in.

If you have any questions, please do not hesitate to contact the office.